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DISCOUNTS UP TO 50%
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DISCOUNTS UP TO 50%
NEW COLLECTION!!
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DISCOUNTS UP TO 50%
NEW COLLECTION!!
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DISCOUNTS UP TO 50%
NEW COLLECTION!!
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DISCOUNTS UP TO 50%
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DISCOUNTS UP TO 50%
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1. Right of Withdrawal
The customer has 14 calendar days from receipt of the product to return it without having to justify the reason. The product must be in perfect condition, unused and in its original packaging.
2. Procedure
To request a return, the customer must send an email to Businessglobal247@proton.me indicating the order number and contact details. Once the request has been received, instructions for the return will be provided.
3. Return costs
The customer is responsible for the return shipping costs, unless the product is defective or there has been an error in the order.
4. Refund
The refund will be made within a maximum period of 14 calendar days from receipt of the returned product, using the same payment method used for the purchase.
5. Defective Products
If you receive a defective or damaged product, METAFENIX CAPITAL, S.L. will cover all return shipping costs and send a new product at no additional cost.